San Rafael Auto Repair

Trust worthy and outstanding service

We have two very old cars, one 25 years old, the other 22 years. RI has been servicing them for many years. They're both still running! Jason and his team have been consistently clear about what they're doing, what it will cost, and the timing to complete it. I would recommend R I Automotive; they do a great job!

Awesome people! Honest and sincere will use them again 👍

It's been so long since I've needed to find an auto repair shop. Fortunately, I was referred to R & I. Melody was amazing! She provided frequent and clear communication, along with estimates to approve along the way. I never felt forgotten and was easily able to establish a sense of trust. I was offered a loaner car, if needed. When my car was ready, we were able to coordinate my getting picked up from work to get my car. To the person/s who repaired my car, plus new tires and oil change..... thank you! 😊

Melody was great. Responded quickly, set up a date to have it picked up.

Attentive and kind! Would highly recommend

I was treated very professionally by Melody Snyder, Service Advisor who provided the cost for my Honda 2006 Strut/Coil Spring replacement and Alignment needed. What I really appreciated was a multipoint Tech inspection that detailed - what attention was needed immediately on my car to get repaired, what attention is needed soon or needed at a later date, and what checked out okay. This helps me to make financial decisions to get this work completed soon. I need my car safe and back on the road in a timely manner. This inspection report with important detail and cost helps me make the right decision for my car and family who ride in my car.

Friendly, kind, helpful and got the job done .

Treated very professionally by Melody Snyder, Service Advisor on the phone and at the main desk. I needed a price on both Front and Back Shock/Strut - Melody gave me this very promptly. She also called and informed me of other important issues with my 2006 Honda CRV. Provided a text - with detailed printout of parts and pricing. My Honda is 20 years old and a lot of parts are wearing out. Cost is important as well as safety and really appreciate the report that shows what is required immediately and what is requires attention soon. Giving me time to collect the funds and decide when to take in my car to make it safe. I had about $3,000 put in for shock/struts, and alignment. I need another $3,000 to cover all immediate repairs and make the car safe again. Sure its a lot of money, and more than what the car is worth, but its cheaper than a new $40,000 new car, or a car payment of $600 for six or seven years. Used cars are expensive also and you dont know the back history of the car. I have always owned my Honda and know I have always changed the oil, tires, and taken care of it. Its worth it to me to keep it.

Had my Honda 2006 CRV front & back struts/shocks replaced. It was completed in one day and with alignment it came to $3,000.