San Rafael Auto Repair

R&I were really helpful and professional. I was updated every step of the way during the course of my cars repair. They gave me peace of mind that my car was in the right hands. I appreciate them and will go back when needed.

Everyone was very kind helpful and even offered me a free loaner car until my car was done!

My husband and I were mid road trip home when we ran into some car troubles. Ended up being turbo engine trouble for a Hyundai 2017. R&I was able to work with us as we coordinated a ride home and communicated the situation throughout the week as work was done. They did the work and I drove up to get the car, which ended up being after hours, so a lockbox pick up was coordinated. For being 100+ miles away from him/my car the majority of the exchange, this business really heeded the call and kept a bad situation from becoming worse. If you are near the San Rafael area, I would highly recommend this business and it’s customer service.

Jason and the team communicated very well on a significant and complicated engine repair for our Honda CRV. The R & I team stood behind their work and provided an excellent customer experience during a very difficult time.

Jason is the best type of automotive professional: knowledgeable, honest, and offers fair pricing for excellent work. So glad that we followed the other reviews and took our car to R&I after overpaying for dealership services for years.

Jason and crew took great effort to hunt down a problem and searc everywhere for a part for my old 1996 Corolla and never gave up. Then caught a major radiator issue on my other car before it failed. Tireless and thorough

We are very happy with both the quality of service and the advice and feedback we get from R&I. They maintain both our Subaru and VW.

Very good service

R&I have been my mechanics for so long now that I can't even remember when I started going there. Decades ago? No matter which vehicle I've owned, they have always kept it in great shape. And service is always delivered with the highest integrity, courtesy, efficiency, and just plain pleasant manner. I can't imagine ever going anywhere else.